Full course description
Course Details
Duration: 400 hours, over 3 months
Course Type: Blended Learning
Requirement: minimum of 2 or more GCSEs for an applicant to be eligible.
Pedagogical Lead
Professor Jennifer Harper
Meet Professor Jennifer Harper, an esteemed communication expert and the driving force behind the "Delivering Feedback" course. With a background in organizational psychology and extensive experience in coaching individuals and teams, Professor Harper brings a wealth of knowledge to the table. Her passion lies in helping professionals unlock their communication potential to foster growth and collaboration. Known for her engaging teaching style and practical insights, Professor Harper has conducted workshops globally, empowering individuals to navigate the intricacies of feedback with confidence. Join her in this transformative course and elevate your feedback delivery skills under the guidance of a seasoned communication specialist dedicated to your professional success.
Description
Unlock the art of constructive communication with our online course, "Delivering Feedback." Elevate your professional interactions by mastering the crucial skill of providing effective feedback. This comprehensive program is designed to empower individuals across various industries with the tools and techniques to deliver feedback that inspires growth and fosters positive outcomes. Whether you're a manager aiming to enhance team performance or an individual seeking to improve your communication prowess, this course will guide you through the nuances of delivering feedback with impact. Join us on a transformative learning journey and revolutionize the way you communicate and lead.
Course Objectives:
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Understanding Feedback Dynamics:
- Grasp the fundamentals of feedback and its impact on individual and team performance.
- Explore the psychological aspects of giving and receiving feedback.
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Constructive Feedback Techniques:
- Learn strategies for delivering constructive and actionable feedback.
- Practice framing feedback in a way that motivates and encourages improvement.
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Effective Communication Skills:
- Enhance your overall communication skills to create a positive feedback environment.
- Develop active listening techniques to better understand and respond to feedback.
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Navigating Difficult Conversations:
- Gain insights into handling challenging feedback situations with tact and professionalism.
- Learn conflict resolution strategies to address concerns constructively.
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Feedback Implementation Strategies:
- Explore methods for ensuring that feedback leads to tangible improvements.
- Develop follow-up strategies to track progress and provide ongoing support.
Audience Profile
The "Delivering Feedback" online course caters to professionals at all levels seeking to enhance their communication and leadership skills. Whether you are a manager, team leader, HR professional, or an individual contributor, this course is designed to benefit anyone looking to improve their ability to provide feedback in a way that inspires positive change. It is especially valuable for those in managerial roles who want to create a culture of continuous improvement within their teams.
Canvas Credentials
On completion, you will earn the following credentials:
